In their words

What clients and families say

Feedback from the people we support, their families, and the professionals who work alongside our teams.

Upon immediate contact with the Service Manager, when she visited my father's home I felt Spire Homecare provided welcoming and very helpful care. Specifically, the care is tailored to the client's needs - which as my father has dementia is quite specific. The carers visited my father when I was staying and they were happy, helpful and, most importantly person-centred. I would highly recommend Spire Homecare.

Nicola Young, daughter of a client · 5-star Trustpilot review

Thank you again for all your efforts to find cover whilst our Live-in Carer took leave. Everything went so well and Mum has been happy and settled throughout... Amazing! Everyone has been so genuinely kind and caring. We are so happy that we have changed to Spire Homecare.

Son of a client

I wanted to thank the team for everything that they have done so far for my grandmother - the way the carers make my Nan smile and laugh again!

Louise, granddaughter of a client

A very supportive and caring agency always focussed on the individual needs of the person. Carers are polite and endeavour to respect the needs of the client. It is pleasing to note the respect and support given to my sister who has a Learning Disability so that she can remain as independent as possible.

Sister of a client

My elderly father, living alone in his own home, needed care during an intensive period of laser treatment and radiotherapy. He has until now been extremely independent and was therefore reluctant to accept care of any kind. Spire Homecare have been tactful, sympathetic and have provided the expert advice we needed during this difficult period. They have adjusted the care arrangements as my father's needs changed, often with little warning, and all the staff without exception have been efficient, professional and supportive.

Jane Mathias-Jones, daughter of a client · 5-star Trustpilot review

I find Spire Homecare management team efficient and helpful, always ready to sort out any problems quickly. I would recommend Spire Homecare to family and friends. Mother-in-law Freda likes all the carers that tend her, all friendly and caring.

Mr Lyness, son-in-law of a client

Very friendly and professional company. From the first conversation they have gone above and beyond for my Nan. Excellent care.

Ellis Bryant, grandson of a client · 5-star Trustpilot review

It was a pleasure to work with you both this morning. You both showed excellent experience in Moving and Handling and professionalism, and I was amazed with the carers' ability to use sign language to communicate with the service user.

Occupational Therapist

Friendly and helpful carers and great communication. Supportive management.

Kavita Devi · 5-star Trustpilot review

Friendly staff and excellent care. Would recommend to friends and family.

David Mackenzie-Bell · 5-star Trustpilot review

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