Practical guidance on arranging care, staying independent at home, and news from our offices across Somerset and Wiltshire.
Rachel joined Spire Homecare just over two years ago and took on her Level 3 while working five days a week with two young children. She writes about being nervous, falling behind when her grandad fell ill, and what the course has given her.
The manager of our live-in care service explains what live-in care actually involves: a typical day hour by hour, who it suits, how it compares with a care home, and what happens when you call us.
Care Quality Lead Toni Rowbotham on what really happens around a care assessment: the phone call before, the two hours at the kitchen table, and how a care plan reaches the carers who will visit.
Our old website showed one location, a fraction of our staff and an out-of-date recruitment section. Caroline Burfield explains how a new one was built in a little over a week, and what it changed.
On-Call Handler Megan McBain busts a few myths about out-of-hours care: who really rings, what happens when five carers call in sick, and why someone is always there to listen.
Our new governance dashboard brings audits, actions, risks and evidence together in one place, giving managers a clear view of quality across every branch.
These pages answer the questions families ask us most.
